Esmark Feriehusudlejning: “With Intect, payroll takes significantly less time, and our employees praise their easy-to-understand payslips”

Esmark Feriehusudlejning

Esmark Feriehusudlejning was founded in 1965 and is a 100% Danish, family-owned company that exclusively rents out holiday homes on the beautiful west coast of Jutland – from Thorsminde in the north to Rømø in the south. Esmark is Denmark’s fastest-growing holiday home rental company and has more than 4,000 holiday homes and 9 local offices along the coast.

Esmark always puts the guest and the homeowner first, and with almost 60 years of experience, its philosophy is still based on the best holiday homes, the best service and reasonable prices. The popular holiday home rental company, which is the 4th largest in Denmark, has more than 1,500 employees during the high season.

“We fell for Intect because they listened”

When Esmark started looking for a new payroll system in autumn 2021, they were looking for a partner where they could give input and be heard. Esmark’s Finance and HR Director was recommended Intect by a good friend who was a finance manager and a user of Intect’s payroll system. It turned out to be the perfect match.

“My friend told me that as an Intect customer, you could give feedback and have a say in what was developed in the payroll system. That sounded very much like what we at Esmark were looking for – a company where we could give input and where something would actually happen with the product. At our first meeting with Intect, I could sense that they listened, and that is what won me over.” – Lars Hornshøj Vestergaard, Finance and HR Director at Esmark

By giving customers influence on which features are developed in the future, Intect can offer the best possible payroll system. Working closely with customers is highly valued at Intect and creates value for both parties, says Intect’s Head of Sales & Marketing, Mathias Møllgaard:

“Intect is in ongoing dialogue with Esmark, discussing which future features would make sense for them. In return, Esmark is good at telling us which current Intect features they are happy with and which optimise their processes. It is customers like Esmark who enable Intect to always keep its finger on the pulse, so we can continue to build the best payroll system on the market for our customers.” – Mathias Møllgaard, Head of Sales & Marketing at Intect

“We were carried through the implementation process”

The implementation of the Intect payroll system was a well-structured and reassuring process for Esmark. They appreciated being well looked after and that things could be done at their own pace.

“There was a plan in place from the start. We were told what we needed to have ready and when each step would happen, and then we took it one small step at a time. The implementation consultant from Intect was with us all the way and was a great help. He looked after me – no matter how silly my questions were – and you really felt that you were carried through the start-up process. That made me feel confident.” – Gitte Thorhauge Fuglsang, Payroll Manager at Esmark

Intect has a unique, hands-on approach to the implementation process, says Intect’s COO, Jesper Zacho:

“We know that our customers achieve the best results by getting hands-on with the payroll system from the start. That is why our implementation consultants guide, train and advise the customer throughout the process while the customer sets up the system together with us. Esmark had a big influence on the implementation and thus got a tailored solution in Intect adapted to their unique needs. The advantage of this approach is that they can subsequently adapt and expand the system themselves without needing programming skills or having to call in a consultant.” – Jesper Zacho, COO at Intect

“Payroll now takes significantly less time”

Esmark’s previous payroll system had some limitations in terms of speed and features, so the working day has become easier since switching to Intect.

“For me, payroll takes significantly less time now because everything is faster. I can also quickly pull out a printout of the payslips if I want to leaf through them, and I can run different pay periods for different employee groups. These are some of the extra features in Intect that our old payroll system did not have. It simply makes things faster for me.” - Gitte Thorhauge Fuglsang, Payroll Manager at Esmark

Lars Hornshøj Vestergaard, Finance and HR Director at Esmark, adds:

“It is a user-oriented system with a good reporting engine. I am particularly pleased that you can approve the payroll in Intect before it is paid out. I automatically receive an email when a payroll run is ready, and then I can easily navigate around the system and check whether everything makes sense. For example, I can run a report and compare it with previous payroll runs, which provides really good data analysis when making the final approval of the payment. It is lightning fast.” – Lars Hornshøj Vestergaard, Finance and HR Director at Esmark

Esmark’s employees praise the easy-to-understand payslips

Both the payroll department and the rest of Esmark’s employees are enthusiastic about their payslips, which are easy to understand and can be viewed in several languages via Intect’s employee app.

“The payslips are just so easy to read – they actually make sense. You can see them in your own app, and we have many international employees who can choose to view them in English if they want. How easy the payslip is to understand was one of the things that won me over to Intect.” – Lars Hornshøj Vestergaard, Finance and HR Director at Esmark

Gitte Thorhauge Fuglsang, Payroll Manager at Esmark, adds:

“I have also had positive feedback on that. For example, I was quite surprised when one of our service technicians, an older man, said that ‘it really was a lovely payslip, because you could actually read it.’” – Gitte Thorhauge Fuglsang, Payroll Manager at Esmark